Chandler's Soaps >> Help zone

Terms & Conditions

Product Guarantee

We guarantee that our products will be as stated, and delivered in a timely manner. If you have a problem with any product received, please contact us immediately so we can remedy the situation. Within our discretion, we may replace the product or issue a refund.

Shipping

We strive to have all orders shipped within 2 - 3 days of receipt, but that time can vary depending on the quantity of orders on hand and whether product needs to be made to fill your order. We keep only a limited amount of stock on hand, in order to assure freshness of all products. For more information on shipping, see our Shipping Information.

Privacy

Any personal information that you provide to Chandler's Soaps will be kept confidential and not given out or used for any unauthorized purposed. For more information, see our Privacy Statement.

Contacting You

We will contact you at the email address you provide with any information about your order. It is your responsibility to ensure that the information you provide is correct and that any spam filters or email authentication systems on your email account are set to receive email from Chandler's Soaps (chandlerssoaps.com)